I purchased my 2013 Dyna from another dealership last winter. I was assured it had been completely gone over and had an inspection done. When I took it on its first ride I noticed the problems it had. I went to Gasoline alley and spoke to Jann. She booked it in quickly at a very busy time of the year , being the spring. All the problems were fixed and I even got a break on the price. Since then I have bought new pipes from the dealership and will continue to spend my money there. My bike was around 20 000 and it's nice to be treated the same as the 50 000 bike owners. Thank you Jann and the service department!!